Outlook - Checking your settings

1. Open Mail Settings

Shut down outlook.

Press Win + R, type control, and press Enter.

In the Control Panel search box (top right), type Mail.

Click Mail (Microsoft Outlook).

In the Mail Setup window, click Email Accounts….

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2. Edit the Email Account

• In the Email tab, select your account.

• Click Change.

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3. Update IMAP Server Settings

• In the Change Account window, update:

  • Incoming mail server:

    • If Account Type is IMAP: imap.voice.net.au

    • If Account Type is POP: imap.voice.net.au

  • Outgoing mail server (SMTP): smtp.voice.net.au

  • Username: Your full email address (Eg example.user@voice.net.au)

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4. Click More Settings...

• Go to the Advanced tab (Only one of Incoming server (IMAP) or Incoming server (POP) will be present):

  • Incoming server (IMAP): 143 (STARTTLS) or 993 (SSL/TLS)
    

  • Incoming server (POP): 110 (STARTTLS) or 995 (SSL/TLS)

  • Outgoing server (SMTP): 587 (STARTTLS) or 465 (SSL/TLS)

  • Use the following type of encrypted connection: STARTTLS for port 143/110/587) or SSL/TLS for port 465/993/995

• Go to the Outgoing Server tab:

  • Tick My outgoing server (SMTP) requires authentication

  • Choose Use same settings as my incoming mail server

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5. Save and Test

• Click OK, then Next to test the settings.

• If successful, click Close, then Finish.

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Screenshot Examples